Refunds or refunds are one system in business that cannot be ignored. Of course, every online shop has its mechanism for building a refund system. However, what is certain is that this system is closely related to the level of customer satisfaction.
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The reports issued by Cyber Patrol about online shop fraud are quite shocking. From January 2020 to January 2021, 1,617 online fraud reports were recorded. Fraud occurs on various digital platforms. Instagram ranks first with 573 cases. Meanwhile, Whatsapp is in second place with 479 cases. This shows the vulnerability of transaction security on digital platforms.
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Running a business online more and more. No one is not in business. Especially during a pandemic like this. Therefore, every businessman needs to monitor whether the service to customers is appropriate or whether the product packaging satisfies customers. One way to find out is by presenting feedback from customers.
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Every business whatsoever, business people strive to bring convenience to customers. Starting from product offerings, product packaging, shipping services, to thanks. This needs to be done so that customers can make repeat orders. However, not all business people can present all of them. So, it is not uncommon to receive complaints from customers.
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Since being presented in 1978, email marketing has become the prima donna for business people. At that time, the profits earned by the businessmen reached the figure of 13 billion dollars. Very tantalizing numbers, right?
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When you are going to start any business, you need to pay close attention to which shipping service is right to use. Choosing the proper one will keep you from customer complaints.
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Generasi Z sinonim dengan generasi kreatif dan imaginatif. Anggapan ini tidak sepenuhnya salah. Sebagai generasi selepas milenium, yang merupakan istilah lain untuk generasi Z atau mereka yang dilahirkan setelah tahun 1996 mempunyai kebolehan yang berbeza dari generasi sebelumnya.
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Beberapa perniagaan, baik di luar talian dan dalam talian, tidak dapat berkembang kerana beberapa sebab. Salah satunya ialah ketiadaan maklum balas ketika pelanggan berurus niaga dalam perniagaan anda. Jadi, pengalaman pelanggan adalah penting dalam perniagaan.
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Mendapat kepercayaan pelanggan bukanlah sesuatu yang sukar. Namun, itu tidak bermakna ia juga mudah. Sebagai ahli perniagaan, anda perlu membinanya dari awal untuk menjadi penjual yang dipercayai.
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Kualiti produk dalam perniagaan menentukan jenama anda di mata pelanggan, sama ada baik atau buruk. Oleh itu, untuk mengekalkan kualiti ini, diperlukan kaedah yang sesuai. Kaedah ini dipanggil kaedah Six Sigma.
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